Payment & Security

At Auraliven, we value a clear and transparent shopping experience for our customers. We provide clear payment information and use trusted payment processing methods to help customers complete their purchases through our website.

Auraliven is an online fashion accessories store offering thoughtfully selected products for everyday styling, gifting, and different fashion preferences, including earrings, necklaces, bracelets, and hair accessories.

Payment Methods

Auraliven accepts available payment methods provided during checkout. Depending on your location and order details, available payment options may include online payment methods supported by our payment service providers.

All payments are processed through secure payment channels provided by authorized payment service providers.

Payment Security

To help protect customer information, Auraliven follows standard online shopping practices and works with trusted payment service providers to process transactions.

We do not directly store complete payment card details on our website. Payment information is processed by authorized third-party payment providers.

Customers should always ensure that their account and payment information are kept secure when shopping online.

For information about how we collect and protect personal information, please review our Privacy Policy.

Order & Payment Support

If you experience any issues related to payments, orders, refunds, or transaction questions, please contact our customer support team:

Customer Service Email: service@auraliven.com

To help us assist you efficiently, please provide:

  • Order number
  • Email address used during checkout
  • Description of your request

Our team will review your inquiry and provide appropriate assistance.

Returns & Refund Assistance

If you need assistance with a return, exchange, or refund related to your order, please contact us before sending any items back.

Return & Customer Support Email: service@auraliven.com

Please refer to our Return & Refund Policy for detailed information regarding return conditions, refund procedures, and related requirements.

Company Information

Brand Name: Auraliven

Official Website: auraliven.com

Legal Entity: Sichuan Xunrui Yichuang Technology Co., Ltd.

Registered Address:
Room 11, 8th Floor, Unit 2, Building 3
No. 88 Yangzishan Road, Chenghua District
Chengdu, Sichuan, China

Unified Social Credit Code: 91510108MAEFBM3J03

Customer Support Email: service@auraliven.com

auraliven.com is owned and operated by Sichuan Xunrui Yichuang Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

Our Commitment

Auraliven is committed to providing customers with clear product information, transparent payment processes, and responsive customer support.

Our collection includes earrings, necklaces, bracelets, and hair accessories selected for everyday styling, gifting, and different fashion preferences.

Our official online store is operated by Sichuan Xunrui Yichuang Technology Co., Ltd., and our customer service team is available to assist with payment inquiries, order support, and after-sales requests.

Thank you for choosing Auraliven.